Day 5- First time using Zipcar

Sorry about being a day late. It was Shabbat, and I had the family over for dinner last night. I ended up making some crazy ice cream concoctions that came out delightfully. Chipotle ice cream anyone?
Yesterday was my first experience with Zipcar, and it left a slight mettalic taste in my mouth. I arrived at Rockridge Bart around 8:58am and swiped my card and and listened as the clack of the door locks sounded. Im not going to lie. I was giddy, I hadnt driven in 4? days and I wanted to get behind the wheel. I hopped in and started the Toyota Scion up. I pulled out of the parking spot and stopped. I thought it might be a good idea to check and make sure the car is in good condition. I had heard horror stories of people getting charged the deductible, $500, for things they werent responsible for. Good thing I checked, cause someone had made sweet love to a pole or something that didnt agree with the rear side of the car. It had a few deep scratches and dents. I called Zipcar and informed them by leaving a message.
As I made my way to Alamo to pick up a couple to take them to SFO, I realized I didnt have enough gas. Great! I had budgeted 2.5 hours total to go from Oakland to Alamo to SFO back to Oakland and now I had to make a pit stop.
I arrived after getting gas 5 min behind schedule. I tried to play a game of tetris to get their luggage in the car. This car is a lot bigger then my corolla, yet I couldnt fit two suitcases in the "trunk!" We finally got on the road at around 9:15am. A smooth drive back to Oakland, but as soon as we got near Childrens Hospital the traffic had backed up pretty bad.I was starting to worry because I had to be back by 11 and traffic was crawling...
I asked my friend to call Zipcar while my phone was on speakerphone and I told them I thought I was going to be late. They said someone had reserved the car right after I brought it back, and asked me if I wanted them to call them and say I was going to be late. Great! Zipcar said to call back around 10:45 if I was still running late.
We slowly inched our way along and thought we were home free when the freeway split, but then the traffic continued. Again we thought, since there are three of us, we will be a carpool. No such luck, the traffic backed up in the carpool lane and by the time we got there, they asked for $4.00, we missed it by 3 minutes cause of the traffic.
Traffic continued across the bridge but finally let up as we got into the city. We made it to the airport and I dropped them off with plenty of time. I looked at my watch and it was 10:35. I had 25 minutes to get back to Rockridge Bart or else I was late and someone else was screwed. I drove faster than usual and it felt like I kept ending up behind really slow drivers. My shoulders got tense, and I was sitting forward in an akward position as I tried to weasle my way into a clear lane.
I arrived back at the Bart station to see all these orange cones saying that I couldnt park in the spot. The cars have to be in the same location because thats where the next user picks them up and I coudnt park it somewhere else in the Bart station because i wasnt riding Bart. I moved the cones out of the way and parked it. 30 seconds later, someone else came up and drove off.
I wonder if they noticed the dents and scratches and called in too?